The COVID-19 pandemic determined the road ahead for many enterprises. The ones that realized that the crisis was not going to end anytime soon, quickly put in place a digital transformation (DX) strategy. Adopting digital tools enabled them to take on the new normal with ease.

A significant element of the new normal is remote work, which is now evolving into a hybrid work environment. Businesses in Asia/Pacific provided productivity technology to their employees working from home, enabling them to function as efficiently as they would in an office environment.

However, taking the digital-first approach is no easy matter for enterprises. They have to tackle new problems across various areas — employees, infrastructure, cloud, security, and data.

This IDC InfoBrief looks at the challenges enterprises face in their digital transformation journey, focusing on how intelligent technology solutions enable them to succeed in a hybrid work era.